How Do I Tie The Bow Tie?
All of our bow ties are pre-tied so you will never have to tie the bow tie yourself. They are joined with a hook around the base of the neck on the neckband itself. Fold the collar of your shirt upwards and simply connect the hook around the base of your neck and use the slider to adjust the band until it is sitting on your neck comfortably. Fold the collar of your shirt back down and cover the neck band. Make further adjustments until the tie is sitting comfortably on your neck and in the right position.
How Do I Place An Order?
How Big Are The Bow Ties?
Our bow ties are tradionally larger than a regular bow tie. Our "wide ties" measure 5 1/2" wide x 3 1/2" high x 1" depth.
How Do I Know If The Bow Tie Will Fit My Neck Size?
Our bow tie neck band are made long enough to fit any neck size. The band can be easily adjusted using the slider to adjust to the length that is most comfortable for you.
What Are My Payment Options?
All payments, charges, and return/exchange offers are made through PayPal or by Credit Card in order to provide the most security and protection to our customers. In order to make a purchase you must have a PayPal account or valid credit card in order to process your order. If you prefer to choose a direct payment gateway to complete your purchase please contact us. For more information, please review the Orders & Cancellations disclaimer.
Do you Have a Return Policy?
Our return policy lasts 7 days from the time you receive your order. If 7 days have passed since your receipt, unfortunately we can’t offer you a refund or exchange. All face masks are FINAL SALE. Sale items are considered FINAL SALE. Please note that the cost of shipping will not be refunded. For more information, please review the Returns & Exchanges disclaimer before you make any purchase.
Do you Ship Internationally?
Yes. Rates for shipping are applied based on quantity and by the address/location/country that the orders are to be shipped to. Please note that all international orders outside of Canada are subject to additional taxes, duties, brokerage, handling fees that apply to that region and may be subject to delays at customs. For more information on shipping rates please read the Shipping & Handling disclaimer before making any purchases online.
I Can't Select My Country For Delivery At Checkout?
If you cannot select your country at checkout, please contact us with your order inquiry, and we will help provide you with the options on how to receive your order. For a list of countries we deliver to please visit the Shipping & Handling disclaimer.
How Do I Cancel My Order?
If you wish to cancel your order, please contact us with your order information. Orders can only be cancelled if they have not been shipped out. For more information, please read our Orders & Cancellations disclaimer.
Orders and COVID-19
Can I Still Place an Order?
Yes. We are still processing all orders for our accessories, bow ties, and facial masks. We are advising customers to expect delays with their parcel deliveries. Due to heavy outgoing parcel volumes, combined with the important safety measures implemented by courier and postal services, delivery times may be longer than usual. Please avoid using delivery addresses for buildings that may be closed due to the current provisions (e.g. schools).
Can I Still Make Returns?
Purchases on all of our facemasks and face coverings are NON-RETURNABLE. Returns on all our of our accessories and bow ties are still being processed.
Is It Safe to Receive Orders?
For guidance on coronavirus, please refer to the World Health Organization website