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FAQ

How Do I Tie The Bow Tie?

 

All of our bow ties are pre-tied so you will never have to tie the bow tie yourself.  They are joined with a hook around the base of the neck on the neckband itself.  Fold the collar of your shirt upwards and simply connect the hook around the base of your neck and use the slider to adjust the band until it is sitting on your neck comfortably. Fold the collar of your shirt back down and cover the neck band.  Make further adjustments until the tie is sitting comfortably on your neck and in the right position.

 

​How Do I Place An Order?

 

Orders can be placed by clicking the SHOP or COLLECTIONS tab to view our full line of bow ties.  Click on the item you wish to purchase and a product information page will appear outlining all the details of your selection.  Make sure to enter the quantity you wish to purchase and then click the "ADD TO CART" button.  If you wish to add more items to your cart, repeat the steps above until you have made all of your selections. Once you have added all the items you wish to purchase to your cart, simply click on the shopping bag icon located at the top right section of the site and follow the payment and shipping prompts to complete your order.  Your order will be shipped out to you once the order has been processed.  Please make sure to read the terms of use, privacy policy, and return/exchange policies, and familiarize yourself with the shipping rates before finalizing any payments.  Inquiries regarding orders can also be made to info@kyriakobow.com.

 

How Big Are The Bow Ties?

 

Our wide butterfly bow ties are traditonally larger than a regular bow tie.  Our "wide ties" measure 5 1/2" wide x 3 1/2" high x 1" depth.    Our traditional ties measure 5 1/8" wide x 2 1/4" high x 1" depth.

 

How Do I Know If The Bow Tie Will Fit My Neck Size?

 

Our bow tie neck band are made long enough to fit any neck size.  The band can be easily adjusted using the slider to adjust to the length that is most comfortable for you.

 

What Are My Payment Options?

All payments, charges, and return/exchange offers are made through PayPal or by Credit Card in order to provide the most security and protection to our customers.  In order to make a purchase you must have a PayPal account or valid credit card in order to process your order.  If you prefer to choose a direct payment gateway to complete your purchase please contact us.  For more information, please review the Orders & Cancellations disclaimer.

 

Do you Have a Return Policy?

Our return policy lasts 7 days from the time you receive your order. If 7 days have passed since your receipt, unfortunately we can’t offer you a refund or exchange. All face masks are FINAL SALE.  Sale items are considered FINAL SALE.  Please note that the cost of shipping will not be refunded.  For more information,  please review the Returns & Exchanges disclaimer before you make any purchase.

Do you Ship Internationally?

 

Yes.  Rates for shipping are applied based on quantity and by the address/location/country that the orders are to be shipped to.  Please note that all international orders outside of Canada are subject to additional taxes, duties, brokerage, handling fees that apply to that region and may be subject to delays at customs.  For more information on shipping rates please read the Shipping & Handling disclaimer before making any purchases online.

 

I Can't Select My Country For Delivery At Checkout?

 

If you cannot select your country at checkout, please contact us with your order inquiry, and we will help provide you with the options on how to receive your order.  For a list of countries we deliver to please visit the Shipping & Handling disclaimer.

 

How Do I Cancel My Order?

 

If you wish to cancel your order, please contact us with your order information.  Orders can only be cancelled if they have not been shipped out.  For more information, please read our Orders & Cancellations disclaimer.

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